Privacy Policy

 Our website address is: https://pankajamhospital.com.

Last Updated: November 2025


1. Information We Collect

We may collect the following types of information from you:

  1. Personal Information
     When you submit an enquiry or register for a service, we may collect:
  • Full Name

     

  • Email Address

     

  • Phone Number

     

  • City / Location

     

  • Additional details you provide in the enquiry or appointment form
  1. Automatically Collected Information
     When you visit our website, we may automatically collect:
  • IP address

     

  • Browser type and version

     

  • Device type

     

  • Pages visited and time spent on site

     

  • Referring URL (e.g., through ads or search engines)

     

This is collected through cookies, analytics tools (like Google Analytics), and similar technologies.

2. How We Use Your Information

We use the collected information to:

  • Respond to your enquiries or appointment requests

     

  • Provide medical consultation, diagnosis, and support services

     

  • Improve our website experience and service quality

     

  • Send service updates, reminders, or promotional offers (with your consent)

     

  • Conduct marketing and remarketing campaigns through Google, Meta, and other platforms

     

  • Maintain internal records and comply with applicable laws

     

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Authorized staff, doctors, and healthcare partners for treatment or service delivery

     

  • Third-party service providers (e.g., email systems, analytics, ad platforms) under strict data protection terms

     

  • Legal authorities, if required by law or to protect our rights and safety

     

All partners handling your information follow data security standards consistent with this Privacy Policy.

4. Cookies and Analytics

Our website uses cookies to enhance user experience and analyze website performance.
 Cookies help us:

  • Remember your preferences

     

  • Measure ad performance and visitor traffic

     

  • Improve marketing relevance

     

You can manage or disable cookies through your browser settings.

We also use tools such as Google Analytics and Meta Pixel to understand user behavior and improve our services.

5. Email and SMS Communication

By submitting your contact details, you consent to receive emails, SMS, or WhatsApp messages from Pankajam Memorial Hospital regarding appointments, health reminders, or service updates.
 You can opt out anytime by contacting us at pmhcare@gmail.com.

6. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes described above.
 We use appropriate technical and organizational security measures to protect your information from unauthorized access, loss, misuse, or alteration.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

     

  • Request correction or deletion of your data

     

  • Withdraw consent for marketing communication

     

To exercise these rights, contact us at pmhcare@gmail.com.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such third-party sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with a new “Last Updated” date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Pankajam Memorial Hospital
 Address: C, 3, 4th Cross St, near Ranga Theatre, Hindu Colony, Nanganallur, Chennai, Tamil Nadu 600061
 Phone: 099414 23517
 Email: pmhcare@gmail.com
 Website: https://pankajamhospital.com